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Service Desk Assistant

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Are you our newest S.H.I.T. for the position of Service Desk Assistant?

A Social, Hands-on, Innovative, Trouble solver?

Continue reading, because you might want to consider a next career step at 2theloo!

 

2011 was the year when the two founders of 2theloo proudly opened the first ‘better than at home’ toilet store in the Kalverstraat in Amsterdam. A great service retail concept with an inspiring mission; ‘to make the absolute most of your toilet break’. How brilliant!  

Over the years 2theloo has rapidly grown to an international brand with more than 200 toilet stores in 14 countries these days. The dedicated 2theloo team works every day on the innovations and improvements of the concept to make the customer toilet experience as much pleasant and fun as possible. And you can be part of it!

 

What would you do in the position of Service Desk Assistant on a daily basis?

You will be the left and right hand of our Service Desk Operator. Perhaps even his left and right foot. You are a real “jack of all trades”! You will make sure all administrative aspects within the repair and maintenance department will run smoothly. You are responsible for the planning of our service technicians and will make sure we achieve the agreed service levels with our partners while doing so. Furthermore, you will proactively take part of optimizing internal and external processes. You will help the Service Desk Operator make an inventory of materials per site, and document this digitally. Besides this, you will maintain contact with our suppliers concerning products, orders, delivery, inventory and supplier conditions.

In short, our service technicians, partners and suppliers will contact you for any repair and maintenance question or issue they have, and it will be your personal challenge to help them wherever you can. If they call you, they should be confident it will be fixed!

 

What would we like to see in your DNA?

 

Looks, sounds and feels interesting?

 

Don’t hesitate, press the apply button and 2theloo will reach out to you!

 

Application

We appreciate your interest in 2theloo and the position of Service Desk Assistant in Amsterdam. We would like to ask you to complete the form below, so we can take your application into consideration.  

We will contact you as soon as possible with a substantive response.

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