- 2theloo Service Center Netherlands
- University (Bachelor), Intermediate vocational education
- 40 hours
- Closing date 19-10-2018
Are you our newest S.H.I.T. for the position of Concept Manager? A Social, Hands-on, Innovative, Team member? Continue reading, because you might want to consider a next career step at 2theloo!
2011 was the year when the two founders of 2theloo proudly opened the first ‘better than at home’ toilet store in the Kalverstraat in Amsterdam. A great service retail concept with an inspiring mission; ‘to make the absolute most of your toilet break’. How brilliant!
Over the years 2theloo has rapidly grown to an international brand with more than 200 toilet stores in 14 countries these days. The dedicated 2theloo team works every day on the innovations and improvements of the concept to make the customer toilet experience as much pleasant and fun as possible. And you can be part of it!
What do you do as Concept Manager on a daily basis?
You are Mr./Ms. 2theloo for the Netherlands! Your daily focus is building on and monitoring the 2theloo brand for all our locations. You will do this together with your team of shop managers and service employees. You choose (recruit), guide (train) and appreciate (treat) them. If you do this right, they will take care of the daily operation, ordering and cash process. While the team focusses on the store for you, you have time to work on projects related to customer service, process efficiency and commercial results. Besides our own stores, you will be the primary contact for our partner sites too. They can call you anytime with a request, which you will take as a personal challenge to fix. Making sure the 2theloo formula is executed successfully and our customers and colleagues are happy, is all that counts for you. This feeling will make you go home satisfied at the end of the day.
What will be your focus areas?
Key account management
What would we like to see in your DNA?
Somewhere in your closet you own a paper saying: MBO+/HBO diploma
Your eyes are made for detail
You were born as a real team player
Hands-on, flexible, commercial and empathic are your middle names
And strong relation management and negotiation skills came along the way
Face-to-face, phone, mail, whats app – you know how to communicate
You don’t wear a watch – no 9 to 5 mentality
You are a real road devil, but drive safely all the time
When you open your mouth Dutch and English comes out fluently
Looks, sounds and feels interesting?
Don’t hesitate, press the apply button and 2theloo will reach out to you!